Privacy Policy

1. What Information We Collect

CareerMomenta collects information to provide career coaching, CV writing, and interview preparation services. We collect:

• Personal Information: Name, email address, phone number, and location provided during service inquiries and bookings
• Professional Information: CV content, work history, skills, and career goals shared for coaching purposes
• Communication Data: Messages, emails, and call recordings (with consent) for service delivery
• Usage Data: Pages visited, time spent on site, clicks, and referral sources via Google Analytics
• Device Information: Browser type, operating system, IP address, and device identifiers
• Payment Information: Processed securely through Stripe; we do not store full credit card details
• AI Processing Data: Text and documents processed through OpenAI, Gemini, Anthropic, and Perplexity APIs for CV analysis and interview coaching

2. How We Use Your Information

We use collected information for:

• Service Delivery: Providing CV coaching, interview preparation, and career guidance
• Communication: Responding to inquiries, sending booking confirmations, and service updates
• Analytics: Understanding user behavior to improve our website and services (Google Analytics)
• Payment Processing: Securely processing payments through Stripe
• AI Enhancement: Improving CV and interview coaching through AI analysis (OpenAI, Gemini, Anthropic, Perplexity)
• Legal Compliance: Meeting regulatory requirements and protecting against fraud
• Marketing: Sending newsletters and service updates (with your consent)

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information about cookies we use, their purposes, and how to manage them, please visit our Cookie Policy.

Cookie categories include:

• Necessary: Authentication, security, and fraud prevention
• Analytics: Understanding site usage and performance
• Marketing: Personalized advertising and retargeting
• Preferences: Remembering user settings and preferences

4. Do Not Sell My Personal Information

CareerMomenta does not sell your personal information. We do not share, rent, or sell your personal data to third parties for their marketing purposes.

However, we do share information with service providers who assist us in delivering our services:

• Supabase: Database and authentication services
• Stripe: Payment processing
• AI Providers: OpenAI, Gemini, Anthropic, Perplexity (for CV and interview analysis)
• Google Analytics: Website analytics
• Google AdSense: Advertising services

If you are a California resident and wish to exercise your right to opt-out of any potential data sharing, please contact us at hello@careermomenta.com.

5. Your Rights

GDPR Rights (EU Residents):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

CCPA Rights (California Residents):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to delete personal information collected
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise any of these rights, please contact us at hello@careermomenta.com.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Service Data: Retained for the duration of your engagement and 2 years after for legal compliance
• Consent Records: Stored in your browser's localStorage until you clear cookies or withdraw consent
• Analytics Data: Retained by Google Analytics for 26 months
• Payment Records: Retained by Stripe for 7 years for tax and legal purposes

You can request deletion of your data at any time by contacting us.

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.